Privacy Policy

At xniux, we collect information to provide better digital services to our clients:

• Personal Information: Name, email address, phone number, company details when you contact us or use our services
• Website Analytics: IP address, browser type, device information, pages visited, and time spent on our website
• Service Data: Content, images, and materials you provide for website development, SEO, content writing, and social media services
• Communication Records: Emails, chat messages, and phone call records for customer support and service delivery

We use collected information for:

• Delivering digital services including website design, hosting, SEO, content writing, social media management, and email marketing
• Communicating about your projects, providing updates, and customer support
• Improving our services and developing new features
• Sending service-related notifications and marketing communications (with your consent)
• Complying with legal obligations and protecting our rights

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Service Providers: Third-party tools and platforms necessary for service delivery (hosting providers, analytics tools, design software)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of business assets
• With Your Consent: Any other sharing with your explicit permission

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and regular security updates
• Access controls and employee training
• Regular backups and disaster recovery procedures
• Compliance with industry security standards

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability for information you've provided
• File a complaint with relevant data protection authorities

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences.

We retain your information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Improve our services and business operations

Typically, we retain client data for 7 years after service completion, unless longer retention is required by law.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• Updates to the \"Last updated\" date above

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@xniux.com
• Phone: +6282228503355
• Address: BizWork @Ciputra International